IMPORTANT XYLITOL UPDATE!
Although many dog parents are adept at checking the ingredient list on food labels (especially peanut butter) for xylitol, some don’t know to now look for “BIRCH SUGAR” too.
That’s what makes this re-brand such a big deal. When products start using unfamiliar terms we aren’t looking out for, we could make a critical mistake. As a result, someone could buy a new jar of peanut butter to smear on a dog puzzle for their pup without realizing it contains xylitol, which will now be labeled Birch Sugar.
You can often find Xylitol/Birch sugar in items like:
- chewing gum/sugarless gum
- peanut butter
- breath mints
- baked goods
- many items marked “sugar-free,” “low carb,” or “low calorie”
- cough syrup
- gummy vitamins
- dietary supplements
PLEASE NOTE: NEW APPOINTMENT SCHEDULING PROTOCOL
Due to appointments being at a premium during these extremely busy days, we have had to set a new protocol for new clients needing to schedule an appointment for their pet(s) and wanting to establish a relationship with us. We are always very happy to meet you and your pet, and welcome you to our practice!! Unfortunately, when someone misses an appointment, then reschedules, and misses another appointment or cancels at the last minute, upon the third scheduling, we will need to place a $50.00 secure hold on that appointment. If they do not give us a 24 hour notice of cancelling or rescheduling again, they will be charged. If they do show, this charge will go towards their appointment.
If established clients are repeat offenders, we will talk to the doctor in charge, prior to scheduling an appointment, and they will discuss this new protocol with the client.
We thank you for your understanding.
We appreciate all your support, patience and consideration as we have navigated the ever-changing tides of COVID-19 as a veterinary clinic. Our doctors and staff are grateful for your flexibility as we have continued to adapt our services with curbside service throughout this past year.
Once you arrive for your appointment, we recommend checking in at the Help Desk or calling our clinic’s main number 858-453-6312. Our reception team will ask for your cell phone number, vehicle and location, as well as if you would prefer your exam to be conducted in-clinic or curbside.
We are pleased to have in-clinic exams for doctors appointments and all other appointments will be conducted curbside as before. The Help Desk will continue to operate to accommodate our clients’ needs while minimizing call wait times into our front desk. Our lobby will remain closed to adhere to social distancing guidelines, and the following protocols will be enforced for clients choosing in-clinic doctor exam appointments:
- Assistants will escort each client and their pet inside the clinic after checking in
- Masks are optional in the clinic
- Clients and pets will remain in their exam room for their appointment
- Payments can be made after your appointment at the Help Desk or by calling in to our front desk
You may reference the details about these in-clinic doctor exam appointments on our website, Facebook page and phone recording message. Further information will be provided in our email reminders for exam appointments. We look forward to seeing you inside our clinic, and serving your veterinary needs in-person again!
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity"
- Donald A. Adams
At Governor Animal Clinic, your pet’s best interests come first as we provide you the very best in veterinary health care. We encourage a close partnership between pet owners and our staff so that we can formulate wellness and treatment plans that are not only medically sound, but also consider factors such as the emotional, realistic, and financial needs of owners. We have a moral and ethical obligation to recommend the highest level of care for your pets when you entrust us with their health and well-being. In addition to wellness pet health care, we are proud of our abilities in treating medical situations such as allergies, chronic medical conditions, and various internal problems/diseases.
Our Mission: Exemplary Veterinary Care
Governor Animal Clinic is dedicated to personalized state-of-the-art medical care to dogs and cats in San Diego County since 1977. All of us at Governor Animal Clinic are proud of our reputation for providing the highest quality veterinary services to the San Diego County community. We are committed to providing the best in veterinary medicine and surgery while emphasizing compassionate care for pets and personalized service for pet owners. We invite you to visit our beautiful hospital, talk with our knowledgeable and friendly staff, and experience for yourself how much we have to offer in veterinary care for your beloved pets.
If you have any questions, call (858) 453-6312 or email us and we'll promptly get back to you. Our San Diegoveterinary office is very easy to get to - and you can find directions on our Contact Us page!